Director – Revenue Cycle Management Job –

Pay Class: Full-Time

Pay Type: Salaried

 

 

POSITION SUMMARY

The Director of Revenue Cycle is responsible for leading the operational effectiveness and ongoing performance improvement of Atlas’ full-scope revenue cycle services across its national ambulatory surgery center (ASC) portfolio. This leader ensures that all functions—including coding, billing, collections, accounts receivable management, and payment processing—are executed with operational excellence, financial accuracy, and regulatory compliance. A core focus of the role is driving continuous, measurable improvement through the development and execution of scalable processes, proactive performance monitoring, and cross-functional collaboration. This position is accountable for ensuring that revenue cycle operations meet and exceed established performance standards, support organizational growth, and deliver a high-quality experience for internal and external stakeholders.

 

ESSENTIAL FUNCTIONS

• Lead the design, implementation, and optimization of operational strategies that improve the efficiency, accuracy, and financial performance of revenue cycle activities.
• Establish performance metrics, dashboards, and KPIs to evaluate operational effectiveness and drive accountability for sustained improvement.
• Oversee all facets of revenue cycle operations, including A/R management, claims processing, denial resolution, payment posting, and regulatory compliance, ensuring alignment with Atlas policies and ASC-specific nuances.
• Analyze and interpret data to identify trends in payer reimbursement, aging, and denial rates, initiating corrective actions and process enhancements as needed.
• Produce and present recurring operational and financial performance reports tailored to various audiences, including department leadership, executive team members, joint venture partners, and governing board committees—highlighting key trends, risks, and actionable insights.
• Partner with Finance, Payor Relations, and Compliance to ensure contract adherence, accurate revenue forecasting, and regulatory compliance across all markets.
• Lead continuous process improvement initiatives using structured methodologies to enhance cash performance, reduce cycle time, and eliminate inefficiencies.
• Coach and develop team members to ensure high performance, accountability, and alignment with Atlas values and operational goals.
• Support internal and external audits and facilitate audit readiness through documentation, tracking, and proactive issue resolution.
• Manage stakeholder expectations, promptly address escalated client concerns, and champion a culture of operational excellence and customer service.
• Performs other duties as assigned.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

 

NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

 

MINIMUM QUALIFICATIONS

Bachelor’s degree in Business Administration, Healthcare Administration, Accounting, or a related field.

• Minimum of 5 years’ experience in ASC, hospital-based, or physician practice revenue cycle operations.
• Demonstrated track record of managing large-scale operations with measurable outcomes in revenue cycle performance and process improvement.
• Strong leadership, communication, and analytical skills with the ability to influence across departments and drive results in a matrixed environment.
• Proven ability to balance strategic vision with tactical execution, managing competing priorities and diverse stakeholder needs.
• Experience preparing and presenting data-driven insights to senior executives and governing boards.

 

PREFERRED QUALIFICATIONS

• Master’s degree in Business Administration, Healthcare Administration, or related field.
• 8+ years of progressive leadership experience in revenue cycle operations.
• Lean Six Sigma or other process improvement certification.

 

 

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

OE - Typical Office Environment: 

• Requires extensive sitting with periodic standing and walking.
• May be required to lift up to 20 pounds.
• Requires significant use of computer, phone and general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• May require off-site travel

 

SUPERVISORY RESPONSIBILITIES

Includes direct supervisory responsibility for assigned department staff.

 

DIRECTLY REPORTING

Reports to Vice President – Revenue Cycle

TYPE OF SUPERVISORY RESPONSIBILITIES

This position has full managerial scope and authority for employment actions, including coaching, candidate selection, training and development, performance appraisals, work assignments, and disciplinary action.

 

Leadership will strive to uphold the mission, vision, and values of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

SCOPE AND COMPLEXITY

The Director of Revenue Cycle oversees revenue cycle operations across a national portfolio of ASCs, ensuring alignment with corporate policies and center-specific requirements. The role requires navigating complex payer environments, regulatory frameworks, and diverse joint-venture partnerships. Success depends on the ability to balance strategic oversight with hands-on problem solving, while driving measurable financial outcomes and operational efficiency. This position also requires close collaboration with executive leadership, ASC leaders, and cross-functional partners to deliver sustainable results and consistent high-quality stakeholder experience.