Coordinator I – Payroll Job – Phoenix, AZ

           POSITION SUMMARY

The Payroll Coordinator I provides foundational support to the payroll team by performing routine transactional tasks and clerical duties under close supervision. This entry-level role is responsible for accurate data entry, maintaining payroll records, and delivering basic customer service to employees. Success in this role requires strong attention to detail, organizational skills, and the ability to work collaboratively in a fast-paced, deadline-driven environment.

           

ESSENTIAL FUNCTIONS

• Accurately perform data entry, filing, and other transactional tasks to support bi-weekly payroll processing.
• Respond to employee payroll inquiries professionally and efficiently via a ticketing system, ensuring timely resolution and excellent service.
• Collaborate with HR and other business partners to verify and maintain accurate payroll data.
• Handle sensitive payroll information with discretion, maintaining confidentiality and data integrity at all times.
• Identify and escalate discrepancies, compliance concerns, or system issues to appropriate team members for resolution.
• Demonstrate the ability to multitask, communicate effectively, and work well with individuals across diverse backgrounds in a dynamic environment.
• Participate in payroll-related projects, training sessions, and process improvement initiatives to enhance knowledge and skills.
• Take initiative to support additional tasks or assignments that contribute to the overall success of payroll operations.
• Adhere to all company policies, procedures, and regulatory requirements while performing assigned duties.
• Provide excellent service to all Atlas Healthcare Partners customers by consistently demonstrating the organization’s core values.
• Perform other duties as assigned to support departmental and organizational goals.

 

Performs all functions according to established policies, procedures, regulatory requirements, as well as applicable professional standards. Provides all customers with an excellent service experience by consistently demonstrating our core behaviors each and every day.

 

NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

           

MINIMUM QUALIFICATIONS

• High school diploma or GED.
• 1–2 years of experience in payroll or a related administrative role.
• Strong working knowledge of mathematics.
• Basic understanding of payroll and general office procedures.
• Proficiency with professional computer use and various desktop software.
• Strong skills in Microsoft Office applications, including Word and Excel.
• Experience with Dayforce preferred but not required.
• Strong communication and organizational skills.
• Ability to work both independently and collaboratively.
• Professional demeanor with the ability to safeguard highly confidential information.

PREFERRED QUALIFICATIONS

• Payroll experience preferred: Healthcare industry is a plus.

 

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

• OE - Typical Office Environment:

• Hybrid work arrangement: This role requires in-office presence four days per week, with one remote workday. Schedule may vary based on payroll processing needs.
• Requires extensive sitting with periodic standing and walking.
• May be required to lift up to 20 pounds.
• Requires significant use of computer, phone and general office equipment.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

 

 

SUPERVISORY RESPONSIBILITIES

None

 

DIRECTLY REPORTING

Reports to the Payroll Manager

TYPE OF SUPERVISORY RESPONSIBILITIES

None

 

SCOPE AND COMPLEXITY

The incumbent must complete a variety of requests within specific time requirements that satisfy the demands of multiple departments, facilities, vendors, and system-wide accountabilities. Incumbent must independently process and balance payroll when requested, maintain their email inbox daily, respond to requests in a timely manner, accurately enter data into the payroll system and assist with various projects. The incumbent is expected to provide excellent customer service. The incumbent should be able to identify company and/or regulatory compliance issues when appropriate to resolve problems. The incumbent should confer with the supervisor on unusual situations. Internal interactions range from individual contributors to senior management. External interactions are with vendors, banks, regulatory agencies, etc.