Manager – Business Office Tier 1 JobChandler, AZ
Why You'll Love This Job
Banner Surgery Center – Chandler is managed by Atlas Healthcare Partners. Conveniently located at S Alma School Road and W Pecos Road, the surgery center offers exceptional care and outstanding customer service to patients and physicians in Chandler. This ASC can be adaptable to all specialties and offers 3 operating rooms and one procedure room. Banner Surgery Center – Chandler prides itself on its friendly and efficient environment ensuring that patients feel well cared for and their procedures are on time.
Atlas Healthcare and Banner Health have partnered to manage, operate and grow Banner Surgery Centers throughout the Southwest. As one of the fast-growing healthcare partnerships, our focus is to provide exceptional care and outstanding customer service to every patient, every physician, every time. All this while focusing daily on their company core values of Integrity, Culture, Teamwork, Respect, and Results. We provide top of the industry health and dental benefits with a matching retirement package. It’s a special working environment and one we believe you will greatly enjoy.
Pay Class: Full-Time
Pay Type: Salaried
POSITION SUMMARY
This position is responsible for managing the daily operations of an ambulatory surgery center. Primary responsibilities include supervising business office support staff and assisting in the management of those related functions and processes.
ESSENTIAL FUNCTIONS
- Supervises daily activities of support staff to ensure smooth workflow and operation of the department. Coordinates team activities and the staff-to-workload ratios to accomplish the most effective use of resources. Conducts all hiring, performance reviews, counseling/disciplinary action, and termination of office staff. Manages any human resources/personnel issues for office staff.
- Overall manages the center business office functions which may include but is not limited to: patient admissions and registration, insurance verification, prior authorizations, scheduling, patient financial consultation, and medical records.
- Serves as liaison between the center and the central business office.
- Collaboratively with the center administrator and nursing director, establishes and manages patient experience program.
- Oversees center office supply inventory and ordering.
- Collaboratively with center administrator, nursing director, and compliance team, ensures center’s compliance with all local, state, federal, HIPAA, AAAHC, and OSHA requirements.
- Coordinates the resolution of issues related to physicians and their office staff.
- Collaborates with others as needed such as human resources, finance, information technology, compliance.
- Other duties as assigned.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
SUPERVISORY RESPONSIBILITIES
Includes direct supervisory responsibility for assigned department staff, including supervisors and representatives in patient registration, scheduling, and medical records.
MINIMUM QUALIFICATIONS
Requires a level of literacy, communication and math skills as normally demonstrated at the level of an Associate’s Degree. Requires a level of knowledge and ability normally demonstrated by at least three years’ experience in a physician's office or medical environment. Requires excellent communication and organizational skills.
PREFERRED QUALIFICATIONS
Bachelor's degree preferred.