Medical Records Representative JobPhoenix, AZ

Apply Now

Why You'll Love This Job

Banner Surgery Center – University is managed by Atlas Healthcare Partners. Located across the street from Banner – University Medical Center, the surgery center offers exceptional care and outstanding customer service to patients and physicians in the heart of Phoenix. This ASC is adaptable to all specialties and offers eight operating rooms and three procedure rooms. Banner Surgery Center – University prides itself on its legacy of being the first ever outpatient surgery center in the United States.

 Banner Health and Atlas Healthcare have partnered to manage, operate and grow Banner Surgery Centers throughout the Southwest.  As one of the fast-growing healthcare partnerships, their focus is to provide exceptional care and outstanding customer service to every patient, every physician, every time.  All this while focusing daily on their company core values of Integrity, Culture, Teamwork, Respect, and Results.  We provide top of the industry health and dental benefits with a matching retirement package.   It’s a special working environment and one we believe you will greatly enjoy. 

Why You'll Love Atlas

This position assists in the maintenance and preservation of confidential health records in accordance with specified regulatory agency requirements and is accountable for performing clerical and administrative functions to support clinic front office and billing services.

  • Receives and sorts clinical reports and related information and accurately documents and/or files material in appropriate health records following established guidelines and procedures. This includes maintaining the facility’s health records, as well as assisting staff retrieve files in a timely fashion.
  • Enters, tracks and maintains data in software application systems in a timely and accurate manner. Maintains department records, determines accuracy of medical record numbers and reconciles the database information in routine cases. Refers complex issues to leadership for resolution.
  • Assembles patient medical records using pre-established software procedures and/or chart order. Processes and routes medical records to appropriate areas. May analyze records as needed or directed.
  • Performs a variety of tasks and functions associated with the department’s daily operations, including but not limited to, greeting patients, medical staff and the public, answering incoming telephone calls and providing general information to customers. Refers complex inquiries to the appropriate department or staff. Provides ongoing clerical and administrative support.
  • Processes and completes routine requests for information for admission, discharge, or continuing patient care purposes. Processes record requests for internal/external audits and reviews; monitors record activity for follow-up and communicates as appropriate with requestors. Directs all release of information inquiries appropriately.
  • Processes and completes routine requests, including dates and copies of face sheets. Forwards all release of information inquiries of sensitive and confidential nature to the appropriate party.

Skills & Qualifications

High school diploma/GED is required. Must demonstrate excellent customer service skills, strong organizational abilities, and be able to communicate well both verbally and in writing. Requires good keyboarding skills and the ability to work effectively with common office software and databases.  

Work experience in a medical clerical, physician’s office or other related field. Medical terminology strongly preferred.
Apply Now
Back to All Jobs